Last updated: 26 May 2025

These Terms and Conditions govern the use of services provided by Bluestone Management Limited, trading as The Holistic Psychiatry Clinic, both online and in person. By booking a consultation, coaching session, or participating in any of our programmes, you agree to be bound by the terms outlined below.

1. Services Offered

We offer a range of services, including but not limited to:

• Holistic Psychiatry Consultations
• Deprescribing Support
• Transformational Life Coaching
• Workshops and Retreats
• Online Courses and Programmes

Services are provided either in person (e.g., Harley Street, London) or online via secure platforms.

2. Eligibility

All services are intended for individuals 18 years of age and older. By accessing our services, you confirm that you meet this age requirement.

3. Booking and Payment Terms

All services must be prepaid in full at the time of booking.

Bookings are made via contact forms, direct communication, or through online calendar links.

We accept the following payment methods:

• Bank transfer
• Debit/credit cards
• Apple Pay
• Google Pay

4. Cancellation and Refunds

Cancellation and refund policies may vary depending on the specific service, programme, or product.

• For psychiatric consultations, we require a minimum of 48 hours’ notice for cancellations or rescheduling. Cancellations within this period may be charged in full.
• For all other services (coaching, workshops, digital products), please refer to the specific product or programme page for its applicable cancellation and refund policy.

We reserve the right to apply discretion in exceptional or emergency circumstances.

5. Medical Disclaimer

While we provide professional psychiatric services and coaching, participation in coaching, workshops, or online courses does not constitute medical advice or a substitute for clinical diagnosis or treatment unless you are an existing psychiatric client under formal care.

You are responsible for consulting your own healthcare provider before starting any mental health or personal development work.

6. Limitation of Liability

To the fullest extent permitted by law, The Holistic Psychiatry Clinic and its practitioners shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to the use of our services, including but not limited to loss of income, mental distress, or interruption of service.

Our total liability shall not exceed the amount paid for the service in question.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

8. Changes to These Terms

We reserve the right to modify these terms at any time. Updated versions will be posted on our website with the revised effective date.